We understand the importance of your privacy and we want you to know how we use the information we collect about you through our website.
Please note: This is a legally binding Agreement (i.e. “Agreement”) between our company and you.
For purposes of this agreement, Toby / TOBY PTE LTD means: “company”, “us”, “our”, and “we”; user means "visitor", “user”, "provider" “customer”, "client", “you”, or “your”.
Please read these terms carefully: it governs our relationship along with how we collect and use information collected from you and others.
Information We Collect From Our Users
When you register for an account, we collect your: name; email address; phone number; and password.
We may also collect information and data from your services, and message.
We commit to never sell or share your information with any third party.
Any information we collect is kept in-house by our company and is used only by our Team for record keeping; marketing; advertising; market research; and analytics.
Users can access their account at any time and are encouraged to do so to update their contact information and personal profile.
A “cookie” is a small file stored on your browser that allows companies to track a visitor or customer’s internet viewing habits.
Cookies also remember a visitor’s personal preferences.
It allows companies to identify how their website is being used for marketing purposes.
By tracking your viewing habits, a website or app can be modified to improve a customer’s overall experience.
Your use of our website is construed as your consent to collect and use your personal information provided, in accordance with this Agreement and our Terms of Service.
You also understand and agree that we may provide third-party advertising on our website, and they may implement cookies.
If at any time you need to contact us about: your account; services located on our website; billing questions; your account or account security; you may contact us via email or phone.
We shall answer all emails within twenty-four (24) hours of receipt.
We are located in Singapore, therefore, local time will apply to and any all communications.
Notification, Newsletter, Promotional and Special Offers Emails
When you create an account and become our user, you automatically give us permission to send you a notification, newsletter, promotional and special offers emails, which may include and is not limited to:
* Emails and notices about special offers, sales, or promotions regarding our products, goods, or services;
* Emails to confirm registration; notification; request more information; or provide user support;
You stop receiving newsletters, promotional and special offer emails at any time by clicking unsubscribe on the email.
Third Party Links
We may offer you third party products or promotions in the future through our website.
You understand and agree that third party websites have their own Terms of Service and Privacy Policies, and we recommend that you read their Terms of Service and Policies for your own information.
You also acknowledge that our company has no control over third party websites, privacy policies, terms of service, or how they collect information about you.
Our Terms and Conditions
These terms supplement this Policy.
To read or review our Terms of Service, please visit: https://toby.com.sg/terms
Online vs. Offline Policy
It does not apply to information or data we have or collect about you offline by way of direct mail; flyers; polls; surveys; and/or phone calls.
If you believe at any time that the personal information we have on file about you is not correct or is incomplete, please contact our Team via email or phone.
We will amend any information that is incorrect.
You may request details of any personal information we may have about you at any time, but your request must be in writing.
Users can send each other messages, allowing both the recipient and sender to receive content regarding a service.
However, users may be able to see some content when using or accessing our website.
We may share information about you or your account in response to a legal request or process if we believe disclosure is required by law, rule, or regulation.
We use different security measures to keep your personal information safe.
In order to prevent unauthorized access, your personal information is securely stored on third-party servers which are private and confidential.
Your information is accessed only by our Team.
Credit card and payment details for subscriptions are processed via SSL by our payment processors.
We do not store credit card information or details; all information is retained either by the payment processor.
These Terms of Service shall be governed by and construed in accordance with the laws of Singapore excluding conflicts of law provisions. If any provision of this Agreement is deemed unenforceable, or invalid, the unenforceable or invalid provision shall be deemed modified to the least extent necessary to become legal and enforceable and no other provisions affected thereby.